Wall’s

Oops!

Sorry, but there is a limit of one entry per person per day. Please come back tomorrow and try again with your new video submission!

Introduction

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the Terms and Conditions. By participating, all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

Promoter

Compleat Food Group Ltd, Tottle Bakery, Dunsil Drive, Queens Drive Industrial Estate, Nottingham, England, NG2 1LU

Eligibility

This promotion is only open to UK residents aged 18 or over, excluding employees and their immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.

Internet access required. No purchase necessary.

One entry per day permitted per person during the promotional period. This promotion is asking for people to ‘sing’ and interpret the pre-existing Wall’s brand line “When Hunger Calls, Grab a Wall’s”. This is a singing competition open to amateur singers who are not currently signed to a record label or earning an income through singing via any method.

Each daily entry made during 09:00 7th November 2024 – 23:00 11th December 2024 will count as one entry into the promotion. Each entry must show a different musical take on the ‘When Hunger Calls, Grab A Wall’s’ brand line. It must be sung in an original way i.e. not copying existing music or melodies in the public domain. The same video cannot be entered more than once.

Entries (bulk or otherwise) made from trade, syndicates, consumer groups, or third parties will not be accepted. If it becomes apparent that a participant is reposting the same content multiple times or using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, or any other automated means, that person’s entries will be disqualified and any prize award will be void.

Promotional period

The full promotion will run from 09:00 7th November 2024 – 23:00 11th December 2024.

Entries received after this period will not be accepted.

How to enter

To enter the competition, visit www.grabawalls.co.uk, enter your first name, surname, email address, phone number, and upload your short musical video on the entry form during the promotional period.

Your short musical video (up to 30 seconds in length) needs to show yourself (but can also include others) singing the ‘When Hunger Calls, Grab a Wall’s’ brand line. It must be an original melody but can sound as the entrant creatively wishes.

For group efforts, or where backing vocals are used, the video can only be entered once, via one person. If other members of the group wish to enter, they must produce an original entry. The person who completes the online form and shares their own personal details with us is considered the entrant.

Videos can be uploaded in .MP4 or .MOV format and must be under 200MB file size.

Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.

Your Competition entry must not contain or comprise items, music, or language which:

are defamatory or libellous of any person;
are obscene, offensive, profane, hateful, violent or inflammatory;
are likely to harass, upset, embarrass, alarm or, annoy or injure any other person;
are in contempt of court;
are illegal or which advocate, promote, incite any third party to commit, or assist any unlawful or criminal act;
promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, age or any other trait;
infringe any copyright, database right, proprietary business information, trade mark or other intellectual property right of any other person;
violate any privacy right of any other person;
breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
impersonate any person, or misrepresent your identity or affiliation with any person; or
contain any commercial solicitations, advertising or which promote the services of our competitors or any other person.

We will not accept Competition entries that are:

automatically generated by computer, macros or other automated means including artificial intelligence;
completed by third parties, trade or consumer group and/or in bulk;
illegible, have been altered, reconstructed, forged or tampered with;
copies and not originals; or
incomplete.

We reserve the right to disqualify you at any time if:

your entry does not satisfy the requirements of these terms and conditions in full;
we believe your entry or entries have been automatically generated by computer, macros or other automated means by, for example, the use of “script”, “brute force” or artificial intelligence, identity masking by manipulating IP addresses, using identities other than your own or any other automated means in order to increase your entries into the Competition; or
your conduct is contrary to the spirit or intention of the Competition.

Incomplete, illegible, invalid or misdirected entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete, or lost due to technical reasons or otherwise.

Prize

The competition winner will win £5,000 (paid via BACS to UK bank account) and will be asked to re-record their singing entry vocal of the Wall’s existing brand line, which will feature in a jingle produced by Wall’s for an upcoming Wall’s radio campaign. One prize available to be won in total.

Once a winner has been verified and confirmed, the winner will be contacted via email to arrange the half-day studio recording of the sung brand line. A music producer will create the jingle, incorporating the winner’s sung brand line.

The studio recording will take place in a London or Cardiff studio. Travel expenses up to the value of £300 will be covered by Wall’s. Travel will be organised via Wall’s and tickets for travel will be supplied to the prize winner.

If the winner resides in what we deem to be a remote location (i.e. The Isle of Wight) effort will be made for a local studio and engineer with remote capabilities.

The bank transfer of £5,000 into the winner’s UK bank account will be carried out once studio recording has taken place. The bank transfer will take place on the next working day after the studio recording. The studio recording and winner payment takes place within 28 days of winner confirmation subject to availability of studio and producer. Any delays will be communicated to the winner.

No cash or other alternative prize will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize or part of the prize of equal or greater value.

The prize is non-transferable and cannot be exchanged.

Winner selection

All eligible entries will be entered into the promotion (09:00 7th November 2024 – 23:00 11th December 2024).

One winner will be picked within 7 days of the end of the promotion.

Entries will be judged by a panel which includes: members of the Wall’s marketing team and selected third parties including one judge independent of the promotion.

All valid entries must include a creative, sung expression of the brand line ‘When Hunger Calls, Grab a Wall’s’. The judges will be looking for a combination of elements in the submissions; 20% suitability, 20% entertainment and 60% originality.

Judges decisions will be final and no correspondence will be entered into.

Winner notification

The winner will be contacted by email via the email address provided upon entry within 7 days of winner selection. The winner will have 14 days from first contact to confirm acceptance of their prize and show proof of age via email in the form of copy of passport, driving licence or equivalent form of identification that clearly states the winner’s date of birth via reply to the email notification. In the case that they do not respond in time, reject the prize, or are ineligible another winner will be selected using the same methodology as above. The process will repeat for three months after which the prize will be null and void. Entrants are encouraged to monitor their email account during this time in case they are the winner. The prize winner will be requested to provide their county of residence for the purpose of the winners list if no objection is received.

Once valid acceptance confirmation has been given and after the completion of the verification process, a studio date to record the sung line, fit for a radio ad, will be set up with the winner.

Winners list

The Promoter will make available the prize winner’s surname and county of residence to members of the public or regulators who request such details within 3 months of the closing date of this Promotion.

Entrants can object to disclosure, or request that disclosure be limited in scope by contacting walls@promotionhandling.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winners list by emailing walls@promotionhandling.com. We reserve the right to refuse any or all such requests.

Verification

The Promoter reserves the right to verify all entries including but not limited to asking for proof of ID including age (passport, driving licence or equivalent form of identification that clearly states the winner’s date of birth) which they must provide within 14 days and to refuse to award the prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.

Intellectual property and ownership of entries

By submitting your Competition entry and any accompanying material, you agree to:

assign to us all your intellectual property rights in such entry, i.e. your video entry, the musical tune within; and
waive all moral rights, in and to your Competition entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.
allow us to publish your vocal entry within our jingle within advertising materials including radio and digital channels, such as social media and website, during and after the competition period, in perpetuity.
Wall’s announcing the winner’s entry and name on the Wall’s social channels and on the promotional and brand websites.

In so far as any of the intellectual property rights in your Competition entry may not be wholly or validly assigned to us under clause 11 above, you agree to grant us a perpetual, non-exclusive, worldwide, irrevocable license to use any such intellectual property rights in the Competition entry and any accompanying materials to display, publish, transmit, copy, edit, alter, store, re-format and sub-licence such intellectual property rights in connection with any publicity of the Competition or for any other promotional use in any other media of our choosing including but not limited to: (i) on any of our or our affiliates’ websites; (ii) on any of our or our affiliates’ Facebook, TikTok, Instagram or other social media platforms; or (iii) in our marketing literature.

General

It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and acceptance of the prize. The Promoter cannot be held responsible for a winner failing to supply accurate information which affects prize acceptance or delivery of their prize.

If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special, or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death, and fraud) in which case that liability is limited to the minimum allowable by law.

If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.

The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware, or software failures of any kind which may restrict, delay or prevent a participant’s entry to the Promotion.

These Terms and Conditions shall be governed by the law of the relevant country for each entrant, and entrants submit to the exclusive jurisdiction of the courts of the relevant country they reside in.

Data protection and publicity

If you are the winner of the Competition, you agree that we will request to use your name and video to announce you as the winner and for any other reasonable and related promotional purposes.

You may further be requested to participate in any reasonable publicity required by us in relation to the Competition. We will seek your permission in writing.

The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose unless we have your consent. All data will be deleted 3 months after the end date of each promotional period with the exception of the prize winner whose data will be deleted after completion of their recording and £5,000 fulfilment. You acknowledge that the Promoter may pass such information to its third-party agency, solely for the purposes of administering the promotion. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Click here for the Promoter’s Privacy Policy and here for our Partner Agency Activation’s Privacy Policy. You are providing your information to the Promoter and its partner agency, Activation.

You can request access to your personal data, or have any inaccuracies rectified, by sending an email to walls@promotionhandling.com. By participating in the Promotion, you agree to the use of your personal data as described here.

The Compleat Food Group Limited (company number 05515026) is the parent company for a number of subsidiaries including (but not limited to) Addo Food Group Limited and Winterbotham Darby & Co Ltd (together known as The Compleat Food Group and referred to hereinafter as “we”, “us” or “our” in this Privacy Policy). We are committed to the protection and promotion of individuals’ privacy.

This Privacy Policy, and the privacy notices that it contains (together with any other documents referred to in it) tells you about how and why we collect, use and process personal data which you provide to us or which we collect about you. We want you to be fully informed about how we use your data, how we keep it secure and your rights.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. The position is different depending on who you are so please read the relevant section to you below – this Privacy Policy explains how we deal with personal data of (i) job applicants, employees, workers and pension scheme members; (ii) consumers; and (iii) our suppliers and our customers.

We may need to update this Privacy Policy from time to time by updating this page. This version of our Privacy Policy was updated on 13 June 2022. We will notify you of any significant changes but would encourage you to come back and review it from time to time.

We trust this Privacy Policy will answer any questions you have, but if not, please get in touch with us using the contact details below:

By email: dataprotection@compleatfood.com

By post: FAO Data Protection
The Compleat Food Group
Granville House
Gatton Park Business Centre
Wells Place
Redhill
Surrey
RH1 3AS

Overview

Access to information

You have the following rights in relation to the personal information we hold about you as more particularly detailed in the relevant Privacy Notice (subject to exceptions in some cases), to request:-

access to the personal data that we hold about you including a copy of it;
the correction of the personal information that we hold about you if it is incomplete or inaccurate;
the deletion or removal of personal data we hold about you where there is no good reason for us continuing to process it or where you have exercised your right to object to processing;
for our processing of your personal information to be restricted in certain circumstances, for example if you want to establish its accuracy or the reason for processing it;
to obtain a copy of the personal information you’ve provided us with and to reuse it elsewhere or to ask us to transfer it to a third party of your choice; and
to withdraw any consent you have provided to our use of your personal data where we rely on it. Where you withdraw consent, we will stop using your data for the specific purpose unless we have an alternative legal basis to use it.

We may ask you for proof of your identity before dealing with your request, as a security measure to protect your data.

Retention of personal data

We will only keep your personal data for as long as we need to for the reason we collected it, as set out in this Privacy Policy. For example, for as long as needed to allow us to provide our services or to provide any support you have requested – this will typically be for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law.

We may also keep hold of some of your personal data if we are required to do so for legal purposes, for example to meet our legal or regulatory requirements or to prevent fraud and abuse.

Security

We are committed to ensuring that your personal data is secure and we have put in place suitable administrative, technical, physical or managerial measures to protect your personal data from loss, theft, unauthorised use, disclosure or modification.

We also vet the security measures of our third-party suppliers, to ensure that they meet our standards and require our suppliers to protect your personal information by contractual means. Unfortunately, no transfer data over the internet can be 100% secure.

Privacy Notices

Job applicants, employees, workers and pension scheme members

This notice explains how we handle the personal information of job applicants, employees, former employees, temporary agency workers, dependents, beneficiaries and pension scheme members in the course of our human resources activities. We may amend this notice from time to time, should it become necessary to do so. This notice may be supplemented by other statements as needed to comply with local site requirements or where employees’ representation agreements exist.

Information we may collect from you

We may process your personal information for legitimate business purposes to administer our employment or contractual relationship with you and to run our businesses. We may collect, use and transfer your personal information through automated, electronic and/or paper-based data processing systems. We have established routine processing functions (such as processing for regular payroll).

We also process personal information on an occasional ad hoc basis (such as when an employee is being considered for a particular new position or in the context of changes to their marital status, for example).

In the normal course of human resources activities, we can collect the following types of personal information:-

Personal identification information, such as your name, home address, date of birth, gender, work-related photographs and home/personal mobile phone number.
Government-issued identification numbers, such as your national insurance number for payroll purposes;
Immigration, right-to-work and residence status;
Family and emergency contact details;
Job-related information such as years of service, work location, employment ID, work record, vacation absences and contract data;
Educational and training information, such as your educational awards, certificates and licences, vocational records and in-house training attendance;
Recruitment and performance related data, such as objectives, ratings, comments, feedback results, career history, work equipment, career and succession planning, skills and competencies and other work-related qualifications;
Information relating to your usage of our assets;
Information needed for compliance and risk management, such as disciplinary records, background check reports and security data;
CCTV footage in operation at our premises; and
Payroll and payment or benefits-related information such as salary and insurance information, dependents, government identifier or tax numbers, bank account details and employment related information.

We take reasonable steps to ensure that personal information is accurate, complete and current. Please note that you have a shared responsibility with regard to the accuracy of your personal information. Please notify our HR team (or email us at dataprotection@compleatfood.com if you are not an employee) of any changes to your personal information or that of your beneficiaries or dependents.

Uses of your personal information

We process the above personal information for the following purposes:-

Work force planning, recruitment and staffing;
Work force administration, payroll, compensation and benefit programs;
Performance management, learning and development;
Advancement and succession planning;
Legal compliance, including compliance with government authority requests for information;
Workplace management, such as travel and expenses programs and internal health and safety programs;
Internal reporting;
Audit;
To protect our businesses, our workforce, and the public against injury, theft, legal liability, fraud or abuse;
Other legal and customary business-related purposes;
Pension scheme calculations and management; and
To advise and support in accordance with occupational health needs and fitness to work.

In addition, we may process sensitive personal information if it is needed for legitimate business objectives or if it is required to comply with applicable laws. Sensitive personal information will not be collected, processed or transferred except where adequate privacy protection measures are in place.

Disclosure of your personal information

You agree that we have the right to share your personal information with:-

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to any prospective seller or buyer of our business.
We may disclose your personal information to any third party if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or for the performance of any contract we enter into with them or you, or to protect the rights, property or safety of our group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third parties for employment verification purposes.
Third parties when reasonably necessary such as in the event of a life-threatening emergency.

Where we store your personal information

Please note that the data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, administration of benefits arrangements, and provision of support services. However, we will not transfer personal data outside of the EEA unless there are appropriate safeguards in accordance with data protection law.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for the above purposes where such processing is not required by law, necessary for the fulfilment of a contractual obligation or required to meet our legitimate needs as an employer. If you do object, please contact dataprotection@compleatfood.com and we will work with you to find a reasonable accommodation.

Access to information

You may reasonably access and update the personal information pertaining to you that is on our files. You can exercise that right by contacting dataprotection@compleatfood.com.

Please note that your right to access your personal information may have some restrictions. For example, access may be denied (i) in the case of recurrent access requests within a short time interval; or (ii) where providing such access or correction could compromise the privacy of another person or unreasonably expose sensitive company information.

If you believe the information we are holding on you is incorrect, incomplete or out of date, please contact dataprotection@compleatfood.com. We will promptly correct any information found to be incorrect.

Consumers

This notice explains how we handle the personal information of consumers in the course of our consumer engagement, promotional and marketing activities. We may amend this notice from time to time, should it become necessary to do so. This notice may also be supplemented by other statements as needed in relation to standalone competitions, promotions or marketing.

Our website may, from time to time, contain links to and from other websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Please view our own Website T&Cs for more detail in respect of your rights and obligations when accessing our website.

Information we may collect from you

In the normal course of interacting with you and our consumer engagement activities, we can collect the following types of personal information:-

Information that you provide by filling in forms on our website or by corresponding with us by phone, email or otherwise. The information you give us may include your name, address, email address and phone number.
We may also ask you for information when you enter a competition or promotion sponsored by our group and when you report a problem with one of our sites. The information you give us may include your name, address, email address, phone number, personal description and a photograph.
If you contact us, we may keep a record of that correspondence including details of any complaint or feedback relating to our products or services.
Information we receive from other sources – such as information we receive about you if you use any of the other websites that we operate or other services that we provide.

We may process your personal information for legitimate business purposes to manage our consumer engagement with you, including marketing, competitions and complaints. We may process your personal information for direct marketing purposes with your consent.

We also use Cookies on our website. Please visit our Cookies Policy for more information.

Uses of your personal information

We process the above personal information for the following purposes:-

To provide you with the information, products and services that you request from us;
To administer competitions and promotions that we run;
To allow you to participate in interactive features of our websites, when you choose to do so;
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
To provide you, or permit selected third parties to provide you, with information about goods or services that we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please email dataprotection@compleatfood.com;
To notify you about changes to our service to ensure that content from our site is presented in the most efficient manner for you and for your computer;
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
As part of our efforts to keep our site safe and secure;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

In addition, we may process sensitive personal information if it is needed for legitimate business objectives or if it is required to comply with applicable laws. Sensitive personal information will not be collected, processed or transferred except where adequate privacy protection measures are in place.

Disclosure of your personal information

You agree that we have the right to share your personal information with:-

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to any prospective seller or buyer of our business.
We may disclose your personal information to any third party if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or for the performance of any contract we enter into with them or you, or to protect the rights, property or safety of our group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal information

Please note that the data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, administration of benefits arrangements, and provision of support services. However, we will not transfer personal data outside of the EEA unless there are appropriate safeguards in accordance with data protection law.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

We need your consent to use your personal data for direct marketing purposes. Whenever you choose to fill in a form on the website, look for the box that you must tick to indicate that you agree to the information being used for these purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting dataprotection@compleatfood.com.

Access to information

You may reasonably access and update the personal information pertaining to you that is on our files. You can exercise that right by contacting dataprotection@compleatfood.com.

Please note that your right to access your personal information may have some restrictions. For example, access may be denied (i) in the case of recurrent access requests within a short time interval; or (ii) where providing such access or correction could compromise the privacy of another person or unreasonably expose sensitive company information.

If you believe the information we are holding on you is incorrect, incomplete or out of date, please contact dataprotection@compleatfood.com. We will promptly correct any information found to be incorrect.

Suppliers and business customers

This notice explains how we handle the personal information of suppliers and business customers in the course of our trading activities. We may amend this notice from time to time, should it become necessary to do so. This notice may also be supplemented by other statements as needed to comply with local site requirements.

Information we may collect from you

We may process your personal information for the legitimate business purposes of trading with our suppliers and customers, or for administering our contractual relationship with you and for the running of our businesses.

We may collect, use and transfer your personal information throughout automated, electronic and/or paper-based data processing systems. We have established routine processing functions (such as processing for regular payment administration and via our supplier and customer set up processes).

We also process personal information on an occasional or ad hoc basis (such as when a customer or supplier requests a change in details).

In the normal course of our trading activities, we can collect the following types of personal information (this is generally however only where determining a supplier/customer’s ultimate beneficial owner for our set up processes, where a supplier or customer operates as a sole trader or partnership or provides a personal guarantee, or where a supplier or customer visits our premises):-

Personal identification information, such as your name, home address, and home/personal mobile phone number;
Payment related information, such as your government identifier or tax numbers or bank account details; and
CCTV footage in operation at our premises.

We take reasonable steps to ensure that personal information is accurate, complete and current. Please note that you have shared responsibility with regard to the accuracy of your personal information. Please notify your existing central contact at our business in the event of any changes to your personal information or otherwise notify us at dataprotection@compleatfood.com.

Uses of your personal information

We process the above personal information for the following purposes:-

To collect information about your business’ qualifications as a potential supplier or customer;
To contact or identify you throughout the supplier evaluation process;
To allow our businesses to partner and trade with each other; and
Other legal and customary business-related purposes.

In addition, we may process sensitive personal information if it is needed for legitimate business objectives or if it is required to comply with applicable laws. Sensitive personal information will not be collected, processed or transferred except where adequate privacy protection measures are in place.

Disclosure of your personal information

You agree that we have the right to share your personal information with:-

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to any prospective seller or buyer of our business.
We may disclose your personal information to any third party if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or for the performance of any contract we enter into with them or you, or to protect the rights, property or safety of our group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third parties for credit verification purposes.

Where we store your personal information

Please note that the data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, administration of benefits arrangements, and provision of support services. However, we will not transfer personal data outside of the EEA unless there are appropriate safeguards in accordance with data protection law.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for the above purposes where such processing is not required by law, necessary for the fulfilment of a contractual obligation or required to meet our legitimate needs as your business partner. If you do object, please contact dataprotection@compleatfood.com and we will work with you to find a reasonable accommodation.

Access to information

You may reasonably access and update the personal information pertaining to you that is on our files. You can exercise that right by contacting your existing central contact at our business or by contacting dataprotection@compleatfood.com.

Please note that your right to access your personal information may have some restrictions. For example, access may be denied (i) in the case of recurrent access requests within a short time interval; or (ii) where providing such access or correction could compromise the privacy of another person or unreasonably expose sensitive company information.

If you believe the information we are holding on you is incorrect, incomplete or out of date, please contact our existing central contact at our business or dataprotection@compleatfood.com. We will promptly correct any information found to be incorrect.

The Prize

How it works…

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audition

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submit your tune